Holiday Inn Hotel & Suites Maple Grove Northwest Minneapolis-Arbor Lakes, an IHG Hotel

Hotel was clean and ready for our arrival. Pool area was also tidy and the birthday party crew we brought had fun!

I wasn’t 100% happy at my initial check in, and the staff went above and beyond to make sure I was happy and made every effort to ensure a comfortable stay. The hostess and bartenders were amazing and every time I turned around someone was asking what I needed .. the amenities were fantastic and the service was above average, management was attentive and I spent the rest of my stay feeling taken care of and appreciated. The best customer service I’ve encountered in a long time. I’d highly recommend. I’m a challenging customer at times, however the hospitality here was beyond expectation and I’d definitely stay again.

Staff was very nice , we had an issue with our refrigerator and we were upgraded to a larger room

The breakfast had a nice variety of options, clean buffet area, hot food, very friendly staff

I loved the pool looked like a Waterpark. The water temperature was perfect. The room I stood in was clean with a kitchenette and dining/living room. My kids loved it here will definitely come again when I return to Minnesota.